FAQs

Products

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Are there digital downloads of the products?

Every product is available as a digital download. Too see our full list of digital download products https://mbaseballacademy.com/product-category/digital-products/
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What if I want to make a bulk purchase for a league?

Contact us at support@mbaseballacademy.com as we often run discount promotions for large purches of 25+ items.

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Who do I contact if there is a problem with an item I received?

Email us at support@mbaseballacademy.com

Shipping

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Do you provide tracking information for my shipment?

Yes a tracking number is provided by email when your order is shipped. You may have to check your spam folder or adjust your email provider’s spam settings to locate the email. All emails from us will be from support@mbaseballacademy.com

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How will my purchase be shipped?

All orders are shipped via United States Post Office Ground Advantage +.

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Is my purchase insured during shipping?

Yes all orders are shipped Ground Advantage + via the USPS and are insured up to $100. If your items are damaged during shipping, please let us now and we will work to rectify the issue.

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What do I do if I didn’t get the tracking number email?

First check your spam folder and seach for emails from support@mbaseballacademy.com If you still can’t find it, email up at support@mbaseballacademy.com

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What do I do if my order doesn’t arrive?

Sometimes things get lost in the mail. If your order hasn’t arrived within 7 days of placing the order, please contact us.

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When will my purchase arrive?

Most items arrive between 2-5 days from ship date.

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When will my purchase be shipped?

Orders are typically shipped 1 business day after the order is placed.